At Kozo Hotel and Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or stay at our resort.

1. Information We Collect

We may collect personal information that you provide to us directly, as well as information that we automatically collect when you visit our website or use our services. This includes:

• Personal Information: Name, email address, phone number, mailing address, and payment information.
• Booking Information: Details related to your stay, special requests, and preferences.
• Usage Information: IP address, browser type, pages visited, and the time spent on our website.

2. How We Use Your Information

Kozo Hotel and Resort uses your information for various purposes, including:

• To process and manage your reservations and payments.
• To communicate with you regarding your bookings, promotions, and special events.
• To improve our services, enhance your experience, and conduct market research.
• To comply with legal obligations and protect our rights and interests.

3. Disclosure of Your Information

We do not sell or trade your personal information. However, we may share your information in the following circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our services, such as payment processing, marketing, and IT support, who are obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, in response to a subpoena, or to protect the rights and safety of our guests and the resort.

4. Data Security

We implement a variety of security measures to safeguard your personal information, including encryption, firewalls, and secure access controls. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have certain rights regarding your personal information, including:

• The right to access and request copies of your data.
• The right to request corrections to inaccuracies in your information.
• The right to request deletion of your data, subject to applicable legal requirements.

To exercise your rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features of our site.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Kozo Hotel and Resort: